Terms and Conditions

Last updated: April 7th, 2023

By using our website and placing an order, you agree to the collection, use, and disclosure of your personal information as described in our Privacy Policy, which is incorporated into these terms and conditions by reference. To review our Privacy Policy, please visit Privacy Policy.

Payment & Shipping Information

Accepted Payment Methods

Natural Seed Bank accepts a variety of payment methods for your convenience, including credit cards, debit cards, and PayPal. Please ensure that the payment and shipping information you provide is accurate and up-to-date, as you are solely liable for any loss or damages resulting from the submission of false or inaccurate information.

Payment Processor Liabilities

Payments made through our website are processed by third-party payment processors, such as credit card companies, banks, or PayPal. Natural Seed Bank is not responsible for any issues, losses, or damages arising from the use of these third-party payment processors. By choosing to make a payment through our website, you acknowledge and agree that any disputes, claims, or issues related to the processing of your payment should be directed to the respective payment processor, and not to Natural Seed Bank.

Order Processing and Shipping

Upon receiving full payment for your order, kindly allow a minimum of 3 business days for us to process and prepare your package for shipment. Please be aware that shipping times may be further impacted by holidays and other non-working days. The shipping estimates we provide are approximations and should not be considered as guaranteed delivery times unless explicitly stated otherwise.

We take pride in our prompt and efficient shipping services, but unforeseen circumstances such as weather conditions, carrier disruptions, or high volume periods may occasionally lead to delays. We appreciate your understanding and patience in these situations.

Customer Support

If you have any inquiries or concerns about your order, including shipping-related questions or updates, please do not hesitate to reach out to our customer support team by contacting us at [email protected]. We are committed to providing exceptional customer service and addressing any issues you may encounter throughout the ordering process.


The information, content, and material contained on our website are provided “as is” without any warranties or guarantees, either express or implied. Natural Seed Bank does not warrant the accuracy, reliability, completeness, or timeliness of the information provided and is not responsible for any errors, omissions, or inaccuracies in the information. By using this website, you acknowledge and accept that you are utilizing it at your own risk, and that any reliance on the information provided is strictly at your own discretion.


Natural Seed Bank does not offer any warranty or guarantee on our seeds, as it is impractical to account for the varying factors that can impact seed germination and growth. The successful germination of seeds is influenced by numerous factors, including, but not limited to, soil quality, climate, and other environmental conditions, which may not always be conducive to seed germination.

Additionally, an individual’s gardening experience, knowledge, and practices play a significant role in the germination success of seeds. As a result, we cannot be held responsible for the outcome of your planting efforts, as it is beyond our control to ensure optimal conditions and proper cultivation techniques are consistently applied.

Please note that while we are committed to supplying high-quality seeds, we strongly encourage our customers to research and familiarize themselves with the specific needs and requirements of the seeds they purchase, as this will greatly enhance the likelihood of successful germination and growth.

Return Policy

Shipping fees are non-refundable. Products returned within 2 weeks of receipt qualify for a refund. Customers are responsible for covering the cost of return shipping. Please note that it is the customer’s obligation to ensure the safe return of the product, including any associated return shipping expenses.

Limitation of Liability and Indemnification

Natural Seed Bank reserves the right to modify prices without prior notification. Any pricing adjustments will be promptly posted on our website. Although we strive to present accurate, reliable information, products, and prices on our site, we cannot guarantee the accuracy of the material displayed. By using this website, you acknowledge and accept that you are utilizing it at your own risk, and the site is offered on an “as is” and “as available” basis.

We also maintain the right to rectify any inaccuracies, errors, or omissions and update information without prior notice. Natural Seed Bank reserves the right to decline any orders containing errors or inaccuracies, including but not limited to incorrect pricing, shipping, payment terms, or return policies.

The commentary and suggestions found on our website do not guarantee the performance of any seed product. Product representations, such as photographs, featured on Natural Seed Bank labels, packaging, advertisements, technical publications, and websites are illustrative only. Actual variety characteristics, including colour, shape, and size, may differ from the representations.

Natural Seed Bank shall not be held responsible for any non-performance, reduced performance, crop damage, costs of cultivation, third-party losses, consequential losses (including loss of profits), loss of business opportunity, or any indirect, incidental, or special damages resulting from the purchase or use of our seeds. Our liability for any loss or damage stemming from seed or product purchases or usage, including those caused by mistakes or negligence, is limited to either replacing the item or refunding the purchase price, at our sole discretion. This liability limitation applies to the fullest extent permitted by law.

By placing an order, the buyer accepts these terms of sale and acknowledges that they represent the complete agreement between the buyer and Natural Seed Bank. The buyer also agrees to indemnify, defend, and hold harmless Natural Seed Bank, its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable attorneys’ fees and costs, arising out of or in any way connected with the buyer’s access to or use of our seeds, products, or website.

Nothing in these terms of sale shall limit or exclude our liability to the extent that it cannot be limited or excluded under applicable Canadian law. If any provision of these terms of sale is found to be unenforceable or invalid under Canadian law, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions of these terms of sale remain in full force and effect and enforceable.

Governing Law

These terms and conditions, as well as any disputes arising out of or in connection with their subject matter or formation (including non-contractual disputes), shall be governed by and construed in accordance with the laws of Canada and the Province of Ontario, without regard to conflict of law provisions. By using this website and placing an order, you agree to submit to the exclusive jurisdiction of the courts located in the Province of Ontario for the resolution of any disputes or claims arising from these terms and conditions, your use of the website, or the products provided.


Natural Seed Bank reserves the right to revise, modify, or remove any part of these terms and conditions at our discretion and without prior notice. Such changes may include updates, alterations, or deletions to better serve our customers or comply with relevant regulations.

By continuing to use this website, you acknowledge and agree to adhere to the most current version of the terms and conditions. It is your responsibility to regularly review these terms to stay informed about any changes that may affect your usage of our website and services. If you do not agree with any modifications, you should discontinue using the website and our services immediately.